Privacy Policy

ADHD India Community ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and participate in our WhatsApp community groups.

Important: We are a peer support community, not a medical service provider. This privacy policy covers community participation and information sharing, not medical data handling.

Personal Information You Provide:

• Name and contact information when joining our community
• WhatsApp phone number for group participation
• Email address for newsletters and updates
• Profile information you choose to share in community discussions
• Messages and content you post in community groups

Automatically Collected Information:

• Website usage data and analytics
• Device information and IP address
• Cookies and similar tracking technologies
• WhatsApp group activity timestamps (not message content)

Information We Do NOT Collect:

• Medical records or diagnostic information
• Financial or payment information
• Private WhatsApp messages outside our groups
• Sensitive personal data beyond what you voluntarily share

WhatsApp Group Participation:

• Your phone number is visible to other group members as per WhatsApp's functionality
• Messages you send in groups are visible to all group members
• We do not store or backup WhatsApp messages on external servers
• Group administrators can see member phone numbers for moderation purposes

Community Member Privacy Protection:

• We encourage use of first names only in group discussions
• Personal information shared in groups should be voluntary
• We have strict guidelines against sharing others' personal information
• Members can leave groups at any time

Moderation and Safety:

• Group administrators monitor for inappropriate content
• We may remove members who violate community guidelines
• Serious violations may be reported to appropriate authorities
• We maintain logs of administrative actions for safety purposes

Community Operations:

• Facilitating peer support and community discussions
• Sending community updates and educational content
• Organizing local meetups and events
• Moderating groups and ensuring community safety

Communication:

• Responding to your questions and support requests
• Sending newsletters and ADHD tips (with your consent)
• Notifying you about community events and updates
• Providing customer support for website issues

Improvement and Analytics:

• Analyzing website usage to improve user experience
• Understanding community needs and interests
• Developing new resources and content
• Ensuring website security and preventing abuse

We DO NOT sell, rent, or trade your personal information.

We may share information in these limited circumstances:

• With your consent: When you explicitly agree to share information
• Community participation: Information you voluntarily share in groups is visible to other members
• Legal requirements: When required by law or to protect safety
• Service providers: With trusted partners who help operate our website (under strict confidentiality agreements)
• Emergency situations: To prevent harm to individuals or the community

Third-Party Services:

• WhatsApp (for group communications)
• Google Analytics (for website analytics)
• Email service providers (for newsletters)
• Website hosting and security services

You have the right to:

• Access the personal information we have about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Leave WhatsApp groups at any time
• Request information about how your data is used

How to exercise your rights:

• Email us at privacy@adhdindiacommunity.com
• Contact group administrators in WhatsApp
• Use unsubscribe links in our emails
• Adjust your browser settings for cookies

Security Measures:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Limited access to personal information
• Secure hosting and backup systems

Data Retention:

• Website account information: Until you request deletion
• Email communications: 3 years or until unsubscribed
• WhatsApp group membership: While you remain in groups
• Analytics data: Anonymized after 2 years

Important Reminders:

• We are a peer support community, not a healthcare provider
• Do not share sensitive medical information in groups
• Information shared is not protected by medical privacy laws
• Other members are not bound by professional confidentiality
• Consider privacy implications before sharing personal health details

Age Restrictions:

• Our community is intended for adults (18+) and parents/guardians
• Minors should not join groups without parental supervision
• Parents are responsible for their children's participation

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@adhdindiacommunity.com
• Website: Contact form on our website
• WhatsApp: Message group administrators

Response Time: We aim to respond to privacy inquiries within 7 business days.

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify community members through our website and groups
• For significant changes, provide 30 days advance notice
• Maintain previous versions for reference

Your continued participation in our community after changes indicates acceptance of the updated policy.