Community Guidelines

✅ Encouraged Communication:

• Empathetic Responses: Acknowledge others' experiences with understanding and compassion
• Supportive Language: Use encouraging words that uplift and validate others
• Active Listening: Read messages carefully before responding
• Inclusive Language: Welcome people from all backgrounds, ages, and experiences
• Cultural Sensitivity: Respect diverse Indian cultural backgrounds and family structures
• Constructive Sharing: Share experiences in ways that help others learn and grow

❌ Communication to Avoid:

• Dismissive or minimizing language ("just try harder," "everyone has ADHD")
• Judgmental comments about parenting, lifestyle, or personal choices
• Discriminatory language based on gender, religion, caste, region, or economic status
• Aggressive or confrontational tone
• Interrupting or dominating conversations
• Sharing graphic or disturbing content without warnings

Protecting Your Privacy:

• Use First Names Only: Share only your first name or a preferred name
• Limit Personal Details: Be cautious about sharing identifying information
• Consider Long-term Impact: Remember that group messages can be screenshot
• Professional Boundaries: Don't share workplace or school-specific details that could identify you

Protecting Others' Privacy:

• No Screenshots: Never screenshot or share others' messages outside the group
• Confidentiality: Keep group discussions within the community
• Consent Required: Always ask before sharing someone else's story or experience
• No Personal Information Sharing: Never share others' phone numbers, addresses, or personal details

Family and Children's Privacy:

• Parents should be mindful when sharing details about their children
• Use general terms rather than specific identifying information
• Consider your child's future privacy when sharing their experiences
• Respect that children may not want their information shared

Ways to Contribute Positively:

• Share Personal Experiences: Your journey can inspire and help others
• Ask Thoughtful Questions: Engage the community in meaningful discussions
• Offer Emotional Support: Sometimes a kind word makes all the difference
• Share Resources: Books, apps, articles, or tools that have helped you
• Celebrate Successes: Share wins, both big and small
• Welcome New Members: Help newcomers feel included and supported
• Practice Active Listening: Engage meaningfully with others' posts

Quality Over Quantity:

• Focus on meaningful contributions rather than frequent posting
• Take time to craft thoughtful responses
• Consider how your message will be received by others
• Contribute to discussions rather than starting new topics unnecessarily

When to Report:

• Violations of community guidelines
• Harassment or bullying behavior
• Inappropriate medical advice being given
• Privacy violations or sharing of personal information
• Spam or excessive self-promotion
• Content that makes you feel unsafe or uncomfortable

How to Report:

• WhatsApp Groups: Contact group administrators directly
• Website Issues: Use our contact form or email support
• Urgent Concerns: Contact multiple administrators for faster response
• Anonymous Reporting: Available through our website contact form

What Happens After Reporting:

• Reports are reviewed promptly and confidentially
• We investigate all reports thoroughly
• Appropriate action is taken based on severity
• Reporters are updated on resolution when appropriate
• False reporting may result in consequences

Progressive Enforcement:

• First Violation: Private warning and education about guidelines
• Second Violation: Temporary removal from groups (24-48 hours)
• Serious Violations: Immediate temporary or permanent removal
• Severe Violations: Permanent ban and potential legal action

Factors Considered:

• Severity and impact of the violation
• Intent behind the behavior
• Previous violation history
• Willingness to acknowledge and correct behavior
• Impact on community safety and well-being

Appeal Process:

• Members may appeal enforcement decisions
• Appeals are reviewed by different administrators
• New evidence or context may be considered
• Final decisions are made in the best interest of community safety

If You're Struggling:

• Remember that you're not alone - the community is here to support you
• Reach out to trusted community members or administrators
• Consider professional help for serious mental health concerns
• Contact local emergency services if you're having thoughts of self-harm

Supporting Others in Crisis:

• Listen without judgment and offer emotional support
• Encourage professional help when appropriate
• Alert administrators if someone expresses thoughts of self-harm
• Respect boundaries and don't try to be a therapist